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For your Information Technology (IT) needs
º«¹úÂãÎè's IT Services website is your one-stop shop for all central IT services at º«¹úÂãÎè. Visit www.mcgill.ca/it to:
- Find details on all IT services, including available training and support. Services are organized by categories such as "Telephone, Network and Wireless".
- Search the º«¹úÂãÎè IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as "myº«¹úÂãÎè", or by specific article number.
- View system announcements and scheduled downtimes.
- Read featured articles on computer security, new software and other timely tips.
Take an interactive video tour of IT services at . Here you'll learn about myº«¹úÂãÎè, the University portal, and myCourses, for all of your online course content. You’ll also find information on accessing your º«¹úÂãÎè email, connecting to the º«¹úÂãÎè wireless network, taking computer clinics, and downloading free software available to students.
Logging In
Logging In
You need to use your º«¹úÂãÎè Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and º«¹úÂãÎè Password to access most central IT services including: myº«¹úÂãÎè, myCourses, email, wireless, Virtual Private Network (VPN), and º«¹úÂãÎè's dialup access service (DAS).
To find out your º«¹úÂãÎè Username and set your º«¹úÂãÎè Password:
myº«¹úÂãÎè (the University portal)
myº«¹úÂãÎè (the University portal)
myº«¹úÂãÎè is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the º«¹úÂãÎè Library Catalogue.
- Keep abreast of the latest º«¹úÂãÎè news.
- And more.
Click myº«¹úÂãÎè at the top-right corner of the º«¹úÂãÎè home page (www.mcgill.ca) and sign in using your º«¹úÂãÎè Username and º«¹úÂãÎè Password.
myCourses
myCourses
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within myº«¹úÂãÎè.
- Sign in using your º«¹úÂãÎè Username and º«¹úÂãÎè Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your º«¹úÂãÎè Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students. Access your email at or through the myº«¹úÂãÎè portal using your º«¹úÂãÎè Username and º«¹úÂãÎè Password. View your º«¹úÂãÎè Username, º«¹úÂãÎè Email Address and set up your º«¹úÂãÎè Password on the Minerva Personal Menu.
Online Student Directory
Online Student Directory
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Getting Connected
You will need to use your º«¹úÂãÎè Username and º«¹úÂãÎè Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the º«¹úÂãÎè Wireless network. Log in to the Wireless network using your º«¹úÂãÎè Username and º«¹úÂãÎè Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than º«¹úÂãÎè's Dialup Access, you need to establish a VPN connection to access º«¹úÂãÎè restricted sites and resources (e.g., Library databases). Connect by VPN using your º«¹úÂãÎè Username and º«¹úÂãÎè Password.
Dialup Access (DAS): If you do not have a high-speed ISP, use º«¹úÂãÎè’s dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your º«¹úÂãÎè Username and º«¹úÂãÎè Password.
º«¹úÂãÎè Residences Telecommunications: For students living in º«¹úÂãÎè Residences and º«¹úÂãÎè Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@º«¹úÂãÎè iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Ten tips for keeping information secure: Read the University’s information security tip sheet found at www.mcgill.ca/infosec/tips.
Set up your security questions in myº«¹úÂãÎè
Set up your security questions in myº«¹úÂãÎè
Setting up your security questions and answers for your º«¹úÂãÎè Password allows you to use the Forgot Password? link found on several º«¹úÂãÎè applications, in case you forget it.
Once you have set up your º«¹úÂãÎè Password in Minerva, log into myº«¹úÂãÎè () and click the º«¹úÂãÎè Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at .
º«¹úÂãÎè IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Getting Help?
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at , or find out phone and walk-in support hours at www.mcgill.ca/it.