/it/taxonomy/term/4/all en /it/channels/news/resolve-wifi-service-disruption-362990 <p>IT Services has restored WiFi services on campus. Thank you for your patience and understanding.</p> <p> </p> Wed, 29 Jan 2025 19:07:25 +0000 james.c.martin@mcgill.ca 46404 at /it /it/channels/news/possible-service-interruption-telephone-and-fax-services-scheduled-maintenance-jan-29-8pm-11pm-362974 <p>Due to scheduled maintenance on Wednesday, January 29, 2025 between 8 PM and 11 PM, users may experience short service interruptions when using ��������'s telephone system and the Xmedius Fax service during this time.</p> Tue, 28 Jan 2025 21:10:32 +0000 jessica.jones2@mcgill.ca 46400 at /it /it/channels/news/important-review-your-public-ms-teams-groups-sharepoint-sites-february-7-2025-362982 <p><a href="#French"><em>La version française suit.</em></a></p> <p>The following is a message from �������� IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups / SharePoint sites are required to audit their groups.</strong></p> Wed, 29 Jan 2025 14:07:44 +0000 sara.distefano@mcgill.ca 46401 at /it /it/channels/news/infoed-now-available-359113 <p><strong>UPDATE: </strong>InfoEd is once again available.</p> <p>-------------</p> <p><strong>ORIGINAL Message posted September 3, 2024</strong></p> Fri, 30 Aug 2024 18:16:05 +0000 sara.distefano@mcgill.ca 46070 at /it /it/channels/news/phishing-scam-mcgill-university-shared-docs-you-359121 <p>A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to shared documents. See an example of the message on the top of this page.</p> <p><strong>Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a �������� source.</strong></p> Fri, 30 Aug 2024 20:34:53 +0000 sara.distefano@mcgill.ca 46071 at /it /it/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-357758 <p>On Friday, June 21, the security certificate that secures authentication to ��������'s wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:09 +0000 jessica.jones2@mcgill.ca 46017 at /it /it/channels/news/important-update-march-18-authy-desktop-has-been-discontinued-install-oneauth-continue-355536 <p>The Authy desktop apps for Windows, macOS and Linux has been<strong> </strong>discontinued by the vendor and will<strong> no longer be supported as authentication method after</strong> <strong>March 18, 2024</strong>. Please<strong> install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.</strong></p> <p>When opening the Authy desktop app you may notice the following message from the vendor: </p> Tue, 20 Feb 2024 14:35:48 +0000 jessica.jones2@mcgill.ca 45886 at /it /it/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing ��������’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it /it/channels/news/uprint-anywhere-downtime-scheduled-thursday-february-22-500pm-800pm-355518 <p><strong>uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.  </strong></p> Mon, 19 Feb 2024 21:45:39 +0000 jessica.jones2@mcgill.ca 45885 at /it /it/channels/news/phishing-scam-re-final-reminder-complete-name-docsonline-docs-e-sign-63-mcgill-project-08revised-352791 <p>A phishing email is targeting the �������� community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."  See an example of the message above.</p> Fri, 17 Nov 2023 18:49:07 +0000 james.c.martin@mcgill.ca 45725 at /it /it/channels/news/elevating-security-enhancing-2fa-327663 <p>In ��������’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: </p> Wed, 13 Jan 2021 19:45:14 +0000 sara.distefano@mcgill.ca 44322 at /it /it/channels/news/safe-usage-your-mcgill-username-and-password-351172 <p>Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.</p> <p>If you are prompted to <b>create new credentials</b>, make sure to <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0010918">create a unique password</a> for your new account and:</p> Thu, 21 Sep 2023 17:12:52 +0000 sara.distefano@mcgill.ca 45545 at /it /it/channels/news/phishing-scam-mcgill-authentication-namemcgillca-expires-date-350870 <p>A phishing email is targeting the �������� community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Message date: [date]</p> <p>Promptly scan below QR code with your phone camera to release HELD messages </p> <p>[<em>fraudulent QR code</em>]</p> <p>Some messages failed to load and could'nt be delivered."</p> <p> </p> Tue, 12 Sep 2023 21:15:30 +0000 uma.viswanathan@mcgill.ca 45530 at /it /it/channels/news/phishing-scam-attention-chairpsychiatry-re-authenticate-2-factor-authentication-2fa-september-2023-350993 <p>A phishing email is targeting the �������� community with the subject "(Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Dear User:</p> <p>Your authenticator session has expired today. Kindly re-authentication with your mobile device to avoid being locked out of your email account. </p> <p><strong>Quickly scan the QR Code below with your smartphone camera to re-authenticated your password security.</strong></p> Fri, 15 Sep 2023 15:31:44 +0000 uma.viswanathan@mcgill.ca 45533 at /it /it/channels/news/resolved-facilities-and-space-management-system-famis-now-available-349799 <p>The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available. </p> <p><strong>Original message: </strong>��������'s Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience. </p> <p> </p> Mon, 21 Aug 2023 14:18:17 +0000 uma.viswanathan@mcgill.ca 45509 at /it