/inb/taxonomy/term/633/all en /inb/channels/news/back-online-mercury-online-course-evaluations-students-362734 <p><strong>Mercury is now back online and available.</strong></p> <p>The Mercury: Online Course Evaluations for Students was not be available from Monday, January 20th at 11:00 AM to Friday, January 30th at 10:00AM for maintenance.</p> <p>For more information on Mercury, please consult this <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0010850">knowledge base article</a>. </p> Thu, 30 Jan 2025 16:36:40 +0000 admin 5272 at /inb /inb/channels/news/resolve-wifi-service-disruption-362990 <p>IT Services has restored WiFi services on campus. Thank you for your patience and understanding.</p> <p> </p> Wed, 29 Jan 2025 19:07:25 +0000 admin 5271 at /inb /inb/channels/news/important-review-your-public-ms-teams-groups-sharepoint-sites-february-7-2025-362982 <p><a href="#French"><em>La version française suit.</em></a></p> <p>The following is a message from �������� IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups / SharePoint sites are required to audit their groups.</strong></p> Wed, 29 Jan 2025 15:30:46 +0000 admin 5270 at /inb /inb/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your �������� email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p> Fri, 24 Jan 2025 15:03:12 +0000 admin 5268 at /inb /inb/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p> Tue, 14 Jan 2025 19:21:57 +0000 admin 5245 at /inb /inb/channels/news/microsoft-365-license-deactivation-warnings-362114 <p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All �������� faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p> Fri, 13 Dec 2024 14:54:10 +0000 admin 5243 at /inb /inb/channels/news/do-not-use-readai-mcgill-purposes-362001 <p><a href="#francais"><i>La version française suit.</i></a></p> <p>We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by �������� faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.</p> <p>�������� must vet all IT solutions to ensure they safeguard data privacy and security. <strong>Read.AI has not been approved for teaching, research, or administrative activities at the University.</strong></p> Tue, 10 Dec 2024 16:56:31 +0000 admin 5242 at /inb /inb/channels/news/mcgill-classroom-av-instructions-application-getting-makeover-and-new-home-361909 <p>The Classroom A/V Instructions application is moving to the <strong>Browse Classrooms</strong> widget on the <a href="https://mcgill.service-now.com/itportal?sysparm_stack=no" rel="noreferrer noopener">�������� IT Support website</a> on <strong>December 13th, 2024</strong>. </p> <p>Classroom audiovisual information will now be available on a platform the community is familiar with. You’ll also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).</p> Fri, 06 Dec 2024 16:02:13 +0000 admin 5241 at /inb /inb/channels/news/microsoft-teams-update-private-teams-only-enhanced-security-361587 <p>Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to <b>Private </b>by default. If you attempt to create a new team, the <b>Public</b> option will be unavailable (greyed out), as shown below:</p> <p><img alt="Greyed out MS Teams public option" height="289" width="500" style="width:500px; height:289px" src="/it/files/it/styles/wysiwyg_extra_large/public/greyed_out_public_team.png?itok=U8xTgcyL" /></p> Fri, 29 Nov 2024 18:48:24 +0000 admin 5213 at /inb /inb/channels/news/mural-login-now-using-single-sign-sso-361495 <p>We are excited to announce that we've enabled Single Sign-On (SSO) on <a href="https://teachingkb.mcgill.ca/tlk/group-collaboration-in-mural">Mural</a> for a seamless and secure login experience.<br /> <br /> <strong>Action required: </strong>Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.</p> <p> </p> Wed, 27 Nov 2024 16:00:13 +0000 admin 5212 at /inb /inb/channels/news/boost-engagement-your-powerpoint-presentations-microsoft-forms-361113 <p>Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!</p> <p>Make your presentations dynamic, collaborative and impactful! With MS Forms, it’s easy to bring your audience into the experience, enabling instant engagement and interaction. Get started today and take your presentations to the next level!</p> Thu, 14 Nov 2024 13:26:45 +0000 admin 5209 at /inb /inb/channels/news/new-myfuture-platform-now-available-la-nouvelle-plateforme-myfuture-est-maintenant-disponible-357383 <p class="note"><strong>Access to myFuture / Accès à myFuture</strong></p> <p>To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant :  <a href="https://myfuture.mcgill.ca/" rel="noreferrer noopener">https://myfuture.mcgill.ca</a></p> <p>-------------</p> <p><strong>ORIGINAL Message posted June, 2024</strong></p> <p><a href="#francais"><i>La version française suit ci-dessous.La version française suit ci-dessous.</i></a></p> <p>Dear all,</p> Thu, 19 Sep 2024 17:57:33 +0000 admin 5166 at /inb /inb/channels/news/change-classroom-telephones-autodial-behavior-360458 <p><b>After October 18, </b>Classroom telephones <b>will no longer</b> automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.</p> <p>This change will prevent accidental calls to the hotline.</p> <p>After that date, you will have to use the press the <b>AV System Support</b> button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)</p> <p></p> Tue, 15 Oct 2024 20:14:28 +0000 admin 5168 at /inb /inb/channels/news/winner-announced-beats-headphones-it-services-virtual-scavenger-hunt-contest-358271 <p>Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.</p> <p>Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!</p> <p>Thank you to all who entered and answered skill-testing questions about the IT services available to �������� students.</p> <p>We had <b>1513 entries! </b>Within those entries:</p> Fri, 06 Sep 2024 15:02:07 +0000 admin 5169 at /inb /inb/channels/news/changes-mcgill-alert-mobile-device-notifications-359509 <p>��������’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.</p> <p>In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so <strong>we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18</strong>.</p> <p>If your personal mobile device is configured to use text-to-speech, SMS notifications from �������� will be read aloud.</p> <p> </p> Tue, 10 Sep 2024 14:59:58 +0000 admin 5167 at /inb