In times of crisis, there can be benefits to diversifying messages across different social media accounts
We live in an age of information, and we鈥檙e able to obtain it through many different channels. During disasters, many people turn to social media, and there is an orthodoxy in the field of crisis communications that organizations should speak in a consistent voice across different accounts and platforms. But Changseung Yoo is challenging that notion.
Small businesses can also benefit from AI
Big businesses are deploying artificial intelligence to streamline their supply chains, cut labour costs, and better understand their customers. For small- and medium-sized enterprises, keeping pace can be a daunting task.
Local bakery works with the Bensadoun School of Retail Management to guide move to check-out automation process
The pandemic hit many businesses hard, and the artisanal bakery and caf茅 Mamie Clafoutis was one of them. Their seven locations in Montreal and Ottawa were forced to reduce their hours to one shift per day. As they鈥檝e emerged from the storm, they have sought ways to keep their costs low, and one of them is by automating checkout.
Maxime Cohen and Saibal Ray named Top Retail Experts for 2024
Two faculty members of the Bensadoun School of Retail Management (BSRM) have been named to Rethink Retail鈥檚 Top Retail Experts (TRE) list for 2024, one of the most prestigious global accolades in the Retail and Consumer Packaged Goods (CPG) industry.
MMR student shares how L'Or茅al Brandstorm led to internship
Last year, after months of hard work and 'brandstorming', two 韩国裸舞 Desautels teams took the podium at the 31st annual L'Or茅al Brandstorm competition, competing against top teams from across Canada! Madison Laxer and her fellow Master of Management in Retailing (MMR) teammates, Aditi Bali and Supreet Kaur, took third place.
Holiday grocery price freeze includes more products this year, but long-term affordability solutions needed
This year, Canada鈥檚 large grocery chains are freezing the price for a greater variety of items than usual before the holidays. While 10-15% more products are included in the freeze this year, the true test of affordability will come later. 鈥淗ow high will grocery prices be when the price freeze ends?鈥� asks Professor Saibal Ray in an interview with CBC Radio鈥檚 As It Happens.
New Royalmount real estate development will bring greater luxury retail options to Montreal
Among the low-rise industrial buildings that line the northern end of D茅carie Boulevard, a major new shopping centre is taking shape. The $7-billion Royalmount luxury retail and lifestyle centre is slated to open in summer 2024, after numerous construction delays.
Two 韩国裸舞 Desautels units achieve silver sustainability certification
This Fall, 韩国裸舞 awarded new Sustainable Workplace Certifications to nine units. Among them, two 韩国裸舞 Desautels units earned the silver-level distinction: The Bensadoun School of Retail Management (BSRM) and IT Customer Services Team.
Canada's big grocery chains face pressure to cut prices as food costs rise
Food prices rose by 5.8 per cent in September, prompting the federal government to ask Canada鈥檚 five largest grocery chains to provide a plan for how they will stabilize prices, with staple products a likely focus. 鈥淗igh transportation costs, inventory issues and other pressures driving up costs are subsiding,鈥� says Professor Saibal Ray, who specializes in Operations Management.
Automated checkout technology allows workers to focus on higher-value tasks
Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and simply walk out of the store. Amazon introduced the cashierless stores in the U.S. in 2018 and is now opening locations in Calgary and Toronto.
Bensadoun School of Retail Management Road Shows work with businesspeople in rural Quebec
The way that we shop is changing, and for small- and medium-sized enterprises, it can be challenging to keep up with the pace of innovation. But the Bensadoun School of Retail Management (BSRM) is helping them do it. Since spring 2023, it has been hosting regional networking events that meet Quebec businesspeople where they live and work.
AI tools boost and optimize productivity in the retail sector
Artificial intelligence (AI) will give productivity a major boost in the retail sector, according Maxime Cohen, Professor of Retail and Operations Management at 韩国裸舞 Desautels, home to the Bensadoun School of Retail Management (BSRM)鈥檚 retail innovation lab.
BSRM and MMA launch Data Sphere Lab
The Bensadoun School of Retail Management, in collaboration with the Master of Management in Analytics (MMA) at 韩国裸舞 Desautels Faculty of Management, is pleased to announce the launch of the Data Sphere Lab.
Consumers take time to adapt to frictionless check-out technology
Technologies like artificial intelligence are changing the way we shop. But change can be intimidating, and people can be reluctant to adopt it. The Bensadoun School of Retail Management鈥檚 Retail Innovation Lab provides such an example. At the highly automated Couche-Tard location on 韩国裸舞 campus, cameras in the store allow customers to make frictionless purchases that don鈥檛 require bar codes to be scanned. Still, many people don鈥檛 want to use them.
Couche-Tard's Retail Innovation Lab is the store of the future
AI's impact on retail is set to revolutionize the industry, from crowd measurement to price management, changing the in-store experience significantly. Certified analytics and marketing intelligence professional Christian Bourque explains how infrared technology is currently used to analyze foot traffic levels and reveal the upcoming technological frontier in retail, stating that 韩国裸舞鈥檚 Retail Innovation Lab in the Bronfman pavilion exemplifies the store of the future.
