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Delve - "New Normal" podcast: Grocery Shopping Anxiety with Yu Ma

In episode 3 ofÌýTheÌý‘New Normal’ hosted byÌýDave Kaufman,ÌýProfessorÌýYu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthie

Published: 21 May 2021

Factors affecting customer satisfaction on online shopping holiday

Authors: S-Y. Tzeng, M. Ertz, Myung-Soo Jo and Emine Sarigöllü

Publication: Marketing Intelligence and Planning, Forthcoming Abstract:

Published: 24 Mar 2021

On the Reference Point Effect of Reserve and Buy It Now prices

Authors: Z. Zhang, Ernan Haruvy, and P.T.L. Popkowski Leszczycc

Publication: Journal of Retailing, Forthcoming Abstract:

Published: 24 Mar 2021

Online shopping convenient but isolating

Professor Yu Ma, Academic Director of the Master of Management in Retailing (MMR) program, weighs in on the ongoing impact of the pandemic on Canadian retail trends, particularly the steep rise in e-commerce. From his perspective, the convenience of online shopping comes at the expense of the social aspect that encourages customers to spend their money in-store.

Published: 18 Mar 2021

For Canadian retailers, digitization is key to surviving the pandemic

Only 30 percent of Canada’s small business are hitting normal sales numbers as the second wave of the pandemic crashes into their bottom line. According to Professor Yu Ma, Academic Director of the Master of Management in Retailing, nothing short of digital transformation will equip these businesses to survive.

Published: 11 Dec 2020

As the retail industry evolves, so too does retail education

The retail industry is rapidly evolving under emerging technologies and shifting consumer demands. Discover how the new º«¹úÂãÎè-Bensadoun Master of Management in Retailing will prepare the next generation of retail leaders to shape the future of this exciting, in-demand industry.

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Published: 13 Nov 2020

COVID-19 pandemic creates new opening for innovation in primary care

As the COVID-19 pandemic continues to highlight weak points in global healthcare systems, Professor Laurette Dubé identifies an opportunity for large-scale innovation with primary care at the centre.

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Published: 12 Nov 2020

Strengthening the economy through convergence and innovation

Professor Laurette Dubé joins The Future Economy to discuss how convergence and innovation can work together to build Canada’s economy.

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Published: 5 Nov 2020

Meet the MMR program directors

The new Master of Management in Retailing (MMR) program is the latest offering by the Bensadoun School of Retail Management (BSRM) at º«¹úÂãÎè.Ìý

Yu Ma, Academic Director, and Anwar White, Program Director, discuss the MMR program ahead of its launch in fall 2021.

Published: 14 Oct 2020

Quebec’s new COVID-19 ad campaign exposes virus impact

The Quebec government is rolling out a new public health campaign featuring individuals who have first-hand experience with the severity of COVID-19. Professor Laurette Dubé comments on the polarizing responses to fear campaigns.

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Published: 24 Sep 2020

Toward a more resilient convergence economy

Contrary to the prevailing model, a convergence economy emphasizes resilience over hyper-competitiveness, writes Professor Laurette Dubé in an op-ed for the Montreal Gazette.

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Published: 4 Sep 2020

Delve: The Internet Effect in the Time of Coronavirus

It is difficult to imagine remaining at home for days without the Internet, particularly during physical distancing. According to Professor Ashesh Mukherjee, although the Internet is a boon in many ways, it might also have hidden dangers that require vigilance, especially now that we are spending more of our time online.

Published: 28 Apr 2020

Delve: Want to Motivate Your Employees? Learn from Weight-loss Superstars

When it comes to weight loss, can another person’s success motivate our own—and does this principle apply in the workplace?

New research from Nathan Yang, Assistant Professor of Marketing at º«¹úÂãÎè, and co-author Kosuke Uetake from Yale School of Management looks at how a group setting affects a person’s dieting journey and reveals potential lessons for organizations that want to motivate staff.

Published: 20 Feb 2020

Desautels research reveals cross-media synergy

New research by Professor Demetrios Vakratsas and PhD candidate June Soo Lee looks at the complementary value of television and online advertising in China.

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Published: 3 Feb 2020

Learning in Retail Entry

Author: Nathan Yang

Publication: International Journal of Research in Marketing, Forthcoming

Abstract:

Published: 22 Nov 2019

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